November 11, 2014

5 big ideas for Social UX success

JD LasicaI‘m in Peru for the first time. Over the weekend I headed up to Cusco and spent a day at Machu Picchu (more about that at a later date at Cruiseable).

Today I spoke for the second time at the annual conference put on by Grupo de Diarios America (GDA), this one at the headquarters of El Comercio in Lima, Peru. Continue reading

November 7, 2013

Roadmap conference: The rise of design culture

Jack-Dorsey
Jack Dorsey, founder of Square, talks user experience at Roadmap (Photo by JD Lasica).

‘Think of technology as a verb, not a noun’ and more wisdom from two days of design geekery

Target audience: User experience designers, entrepreneurs, investors, educators, businesses, marketing professionals, brand managers, Web publishers, journalists.

JD LasicaJust back from my first Roadmap, a two-day conference put on by Gigaom that explored the intersection of technology and design. I came away deeply impressed by the caliber of the conversations on stage and the makeup of the attendees: UX (user experience) specialists, designers, startup founders, venture capitalists, journalists — my kind of crowd!

Here’s a Flickr photo set of the event. And here are a few of the nuggets I scribbled down during the gathering:

Highlights and takeaways from Roadmap’s speakers

• Jack Dorsey, co-founder of Twitter, said his new startup Square runs on two principles: show, don’t tell;and “responsible transparency.” One example of the latter: Whenever there’s a meeting, a staffer is responsible for taking notes and sharing them with the entire team on the company intranet (or whatever startups call it these days). That way, people know what they’ve missed and they can get involved with new initiatives that come up.

• Dorsey waxing eloquent about what we want to “paint” in the world: “It’s not about technology disappearing, or how we design or engineer things, this is what we want to use and we hope it resonates with other people. … To me, a lot of what great engineering is is taking something that’s very complex and breaking it into very simple problems that we can solve in sequence. It’s all about patience.” Continue reading