Are Oktopost, Cyfe, Klout & Hootsuite in your arsenal?
Post by Adi Englander
One of the biggest challenges that small businesses face with social media is cutting through the bewildering fog of metrics to focus on what truly matters.
Why is this such a big challenge?
Because according to Manta, 60% of businesses reported that they didn’t gain any benefit from social media engagement.
As David Spark pointed out in the aptly named article “Are you using social media to serve your needs?”: “Every time you delve into a new social media program, ask yourself what purpose it fills for you personally or professionally.”
The antidote is to “focus entirely on what you’re trying to accomplish with your social media program or campaign and then identify the Key Performance Indicators that will tell you, over time, whether you’re getting there.” Continue reading