June 30, 2015

Social media metrics for small businesses: 4 tools

Are Oktopost, Cyfe, Klout & Hootsuite in your arsenal?

Post by Adi Englander

adi-englanderOne of the biggest challenges that small businesses face with social media is cutting through the bewildering fog of metrics to focus on what truly matters.

Why is this such a big challenge?

Because according to Manta, 60% of businesses reported that they didn’t gain any benefit from social media engagement.

As David Spark pointed out in the aptly named article “Are you using social media to serve your needs?”: “Every time you delve into a new social media program, ask yourself what purpose it fills for you personally or professionally.”

The antidote is to “focus entirely on what you’re trying to accomplish with your social media program or campaign and then identify the Key Performance Indicators that will tell you, over time, whether you’re getting there.” Continue reading

October 10, 2012

How to boost your Klout score with Flipboard

Give more than you take — and get rewarded for it

Chris AbrahamI’ll get to the point: My secret to being amazingly and profoundly engaged with so many of my followers on Twitter, my friends on Facebook, and my circles on Google+ is because I cheat.

Whenever I am between things, in lines, waiting for something, and even on boring conference calls, I pull up Flipboard and read what my followers, friends, and circles are sharing and I generously retweet, +1, like, favorite, share and comment. I believe that Flipboard is my secret weapon when it comes to improving and maintaining my Klout score. Why? Well, the more I give, the more I get. The more items I honestly and earnestly retweet, favorite, +1, like, and share, the more willing and game the people I share are also willing to take the few seconds it takes to retweet me back. Continue reading

September 20, 2012

5 tips on how to improve your Klout score


Here’s why you should care about Klout & social influence

Ayelet NoffYou may or may not know about Klout, a San Francisco startup that identifies influencers and provides tools for influencers to monitor their influence. The company is best known for its Klout score, a a number between one and 100 that represents an individual’s overall social media influence based on his or her ability to mobilize action on social networks.

In the past I’ve been critical regarding the validity of Klout scores. Too many highly influential people that I knew ranked lower than striving social media amateurs. There seemed to be too much emphasis on creating as much noise as possible rather than quality online content. And Justin Bieber was the only user to have a perfect score of 100, a score higher than even that of President Obama. Something wasn’t right in the Klout universe. Continue reading

June 27, 2012

Blogger outreach is earned media not paid, right?

Chris AbrahamMy definition of blogger outreach has always been about acquiring earned media coverage from bloggers and online influencers.

My definition–and my assumption–has always been that blogger outreach is public relations and not paid media. I may well be mistaken.

Continue reading

April 3, 2012

You don’t need to outrun the bear in social media

Ursus arctos middendorffi /kodiak bear/ Kodiakbär

Image via Wikipedia

Chris AbrahamThe best thing about social media marketing is that you don’t have to be the most popular, have the most followers, or be the most sophisticated, you just have to do a better job than all your direct competitors.

You don’t have to be the fastest, the biggest, or the strongest in order to win at social media, you just have to be faster than Mark. Who is Mark? Well, I am sure you’ve all heard the joke about outrunning a bear… Continue reading