October 19, 2011

Inbound marketing the way nature intended

Chris AbrahamLast week I asked my management team if what we do at Abraham Harrison is inbound marketing. Sara Wilson, my COO, told me yes, that our digital PR strategy of identifying thousands of topical blogs and then pitching them on behalf of our clients with the goal of securing hundreds of earned media mentions is surely the definition of inbound marketing–and maybe even the way that God intended. Or at least the deities who wrote the Cluetrain Manifesto, where markets are conversations.

Earned media is hard.  How do you get loads and loads of unpaid citizen journalists to make a gift of their valuable time and platform? It must be just short of impossible. Far from it, and we have been doing it again and again, week after week, since the Fall of 2006, about a half-decade ago.

This commonly-held belief, that earned inbound marketing is well-nigh impossible, has caused “fickle and unreliable” bloggers and influencers to be avoided in place of predictable but artificial inbound marketing.  This new version uses technology and SEO, fake review sites, fake blog sites, fake news sites, affiliate marketing, monetary incentives, text-link-ads, link trading. and entire “informational” sites similar to Wikipedia, distributed globally, on many different servers and under many different domains and sub-domains to emulate its “impossible” counterpart. Continue reading

July 31, 2009

All about metrics and Web analytics

JD LasicaDuring the Traveling Geeks trip to the UK I had the good fortune of having a Flip Ultra HD recorder in my pocket when I bumped into Jim Sterne. Jim runs the Emetrics Marketing Optimization Summit and is also chairman of the Web Analytics Association.

Our interview took place on the third story of the historic Globe Theatre overlooking the Thames during the Econsultancy Roundtable on our last day in London, and the 5-minute video came out fairly well, considering the lack of fill lighting, the lack of a tripod and some audio artifacts from the Flip.

Sterne, head of Target Marketing of Santa Barbara, breaks down analytics into three main buckets:

1Website ratings: What’s happening on the Internet in general? Which websites are the most popular? Popular services include comScore, Nielsen/Netratings, Hitwise as well other tools like Quantcast and Alexa.

2Advertising: The ad industry needs to know how many ads are being served and whether they’re being clicked. Doubleclick is the giant of the field; the Atlas Network, 24/7 Real Media and Right Media are other players.

3Web analytics: At each website, what is the user’s behavior? Are they arriving on the landing page? Do they bounce off (hit one page and go no further)? Can I tweak the persuasion process to improve the conversion rate? What’s their demographic and behavioral makeup? Customer satisfaction and tracking social media traffic also tie into this. Measurement tools and firms include Google Analytics, Omniture, Web Trends and CoreMetrics.

Continue reading