If you use Google Analytics, you’ve undoubtedly seen a report like the one above. The problem is, there’s no breakdown of “social media” in this view of traffic sources, and with the dramatic rise of social media marketing, marketers need an easy way to segment and “see” this traffic separately from the rest of their referrers. We know it’s mixed in with “referring sites” and “direct traffic” but luckily, there’s a way to extract that data in just a few simple steps. Continue reading
This is the second part of our three-part Social Media Planning series, broken down into the following phases: Part 1: Social media analysis Part 2: Social media strategy (below) Part 3: Social media plan On Tuesday I introduced this short series on how to create a social media analysis, strategy and plan, defining how those different elements are important to … Continue reading
Inside the huge banner opportunity created by Facebook Facebook’s development schedule epitomizes the “white water, fast iteration” approach to serving company and customer. Although its mishaps are legendary, it succeeds in consistently fielding a mind-numbing array of features, so it is difficult to keep up and very easy to miss the significance of things. To wit, very few people people … Continue reading
Web 2.0 sf 2011 metrics View more presentations from margaretfrancis One of the most packed sessions at this last’s Web 2.0 Expo in San Francisco was “Measuring the Future: New Metrics for New Media,” a solo talk given by Margaret Francis, Vice President of Product at Lithium, one of our top 10 social media monitoring vendors. “Social media is an … Continue reading
I’m at Streaming Media West this week in Los Angeles covering the event for Ignite Technologies, a content delivery network for distribution of video within the enterprise. For more of Ignite’s coverage from Streaming Media West, check out Ignite’s blog.
In the enterprise, your colleagues don’t care about webcasting’s exciting features. Continue reading
Iwas impressed by the last gathering put on in San Francisco by this team — Social Media Marketing 2010 — so I can heartily recommend Monitoring Social Media, a full day conference on Thursday followed by a half-day training bootcamp on Friday. Monitoring and tracking are among the least understood elements of brands’ social media campaigns and long-term efforts, so … Continue reading