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  • Bruce

    Nice to see an academic citing chapter & verse about what people who use these tools already know: the social-technology-enhanced organization, formal or ad-hoc, can get more done, and build real connections, often without even meeting.

    The fact that the interviewee concluded similar trends within French organization structures, in my experience some of the most rigid hierarchies I have ever experienced, leads me to suppose that the democratization of decision making afforded by the culture change will have far-reaching consequences… as Colonel Qaddafi is experiencing today.

  • http://www.lumoresearch.com Bart Schrooten

    So true and the beauty is that it not only breaks down the internal hierarchies but also externally when working with customers and partners.

    Bart

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